The rate for shared agents starts at 89 cents per minute for monthly plans ranging from 2,500 minutes to 10,000 minutes. Shared agents are suitable for companies that have more basic needs and lower call volumes. Dedicated agents cost more, but they perform more advanced services and go off-script. XACT offers both shared agents (XACTreps who work on your account and other XACTclient accounts), as well as dedicated agents, who work solely for your company. The company has 22 locations across the U.S.įor all of our call center service recommendations, visit our best picks page. It is moderately priced, and includes both shared and dedicated agents. XACT is a flexible answering service and call center with a variety of plans and services suitable for businesses of all sizes and growth stages. With clients ranging from start-ups to multinational corporations, we have calibrated our processes to lower our client's costs and be productive as soon as we are enga. Grupo Noa International is a global virtual call center providing high reliability, low cost international direct response service. Ī revolution is underway in customer service, being driven by new generations of consumers, new modes of communication, and consumer adoption of social media. We work with clients in many different industries including ecommerce/retail, healthcare and insurance, education, consumer products, and financial services. Ĭonsumer Products and Financial Ser StatesĪnsafone Contact Centers is an award winning, US based outsourced contact center agency celebrating 46 years of contact center excellence. Through our technological innovation, end to end CISCO set up and customized solutions, we provide a superior level of service and provide da. We also dispatch service and technical support personnel according to escalation protocol. Vcare Call Centers provides in-depth customer service support 24x7. Adjustments are made instantly to ensure that we consistently meet our goals and exceed expectations. This dashboard serves as an immediate indicator of our efficiency in delivering quality service. We have a visual dashboard of real-time statistics in our Operations Room. With state-of-the-art call processing technology and a hardworking staff of domestically-based call representatives, we are committed to giving our clients afforda. Welcome to XACT Telesolutions - a premiere provider of call center services and integrated telecommunications for businesses nationwide. We deliver exceptional domestic, 24/7/365 call center outsourcing for companies in the catalog, e-commerce, retail, business ser. OnBrand24 has clients throughout the U.S., Canada and the U.K. OnBrand24 is a leading Massachusetts call center with facilities also in Savannah, GA, and Portsmouth, NH.
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Social Media Scrubbing, Marketing Support Contact One Call Center's clients represent a wide variety of industry from plumbing to medical. Currently Contact One Call Center supports clients locally, nationally, and internationally on a 24/7 basis. In business since 1956, Contact One Call Center has supported clients' needs for over 50 years. We know the secret to premium customer service: quality people working where they're at their best. We can do anything an in-office receptionist can do, except bring you your lunch. We'll answer your phones, take messages, transfer your calls, schedule appointments. That's why we strive to help make your job just a little bit easier. We understand the challenges faced by today's businesses on a daily basis. ġ-888-GO-ANSWER! offers affordable call center services designed with one thing in mind - to help your business succeed.
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Headquartered in Omaha, NE, EMS offers highly scalable and efficient solutions including: Phone, Email, Live Chat, CRM, Knowledge Base, Social Media and Fo. We provide Customer Service and Technical Support for our B2B and B2C clients. We are salespeople, dispatchers, informers, consolers and most importantly - we are friendly!ĮMS is a superior Inbound and Outbound Customer Support solution. New Prospect is in the business of providing contact center services via telephone, web chat, email response and text messaging. The company has helped small businesses stay competitive and large Fortune 500 companies reduce costs while still.
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Started in 1985, Specialty has grown into a force in the contact center world.
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Specialty Answering Service is a global award winning inbound call center and telephone answering service. Call Center - Inbound & Customer Care for United States